Shipping policy

Mobilitop — Shipping & Delivery Policy

Delivery charges
Transportation and delivery charges are borne by the customer and are calculated according to the delivery address. The applicable charge is shown at checkout before payment is completed.

Delivery area
We deliver throughout Lebanon. For deliveries outside our standard service area, contact us before placing your order.

Lead times
In-stock items are typically delivered within [X] working days of order confirmation. Specially imported or made-to-order furniture requires a longer lead time, which is confirmed at the time of order.

Delivery appointments
Our team will contact you to schedule a delivery date. The customer must comply with the delivery date confirmed by the company. If a postponement is requested and approved by management, the customer must settle the full order value, even if the goods remain in our warehouse. Storage and related expenses may apply.

Access and assembly
Please ensure that the delivery address is accessible and that the item will fit through all entrances, stairwells, and lifts. Where access is not possible on the confirmed delivery date, a re-delivery charge may apply.

Receiving your order
On delivery, please inspect your items before signing. By signing the delivery document and/or invoice, you confirm that the goods have been received in good and satisfactory condition. Any damage or discrepancy must be reported within forty-eight (48) hours of delivery, with photographic evidence.

Questions
Call +961-1-870000 or email [info@mobilitop.com].